Chronic Medication Application

CHRONIC MEDICATION APPLICATION

If you’ve been diagnosed with a chronic condition (a disease lasting more than three months for which you’ll need ongoing treatment), we’ll cover your treatment as long as it falls on our chronic disease list.

To download comprehensive information about the chronic disease on your option click here

• Application Process
• Chronic Conditions Covered
• Medicine Formulary

To get coverage for your chronic disease treatment, you or your doctor/pharmacist will need to apply for our Chronic Disease Benefit. Here’s what you need to do:

Step 1: Collect the relevant information

You’ll need the following to apply:

1. Your Fedhealth membership number
2. Dependant code
3. ICD10 code
4. Drug name, strength and quantity
5. Your prescribing doctor’s practice number
6. Diagnostic test results, e.g. Total Cholesterol, LDL, HDL, glucose tests, thyroid (depending on your condition).

If you need any help gathering this information, please contact us on 0860 002 153.

Step 2: Apply

You can apply for the Chronic Disease Benefit in the following ways:

1. Call Chronic Medicine Management (CMM) on 0860 002 153 between 8.30am and 5pm on Monday to Thursday, and between 9am and 5pm on Fridays.
2. Apply here at www.fedhealth.co.za. You’ll need to register before you can apply. Once you’ve registered, click on “My Authorisations” and then select “My Chronic Application”. Select the person who’s applying, click the “Chronic Authorisation” button at the bottom of the page and then select “New Chronic Application”.
3. Ask your doctor or pharmacist to apply on your behalf. They can either apply online or call our Provider Call Centre on 0860 100 220.

Step 3: We’ll give you a response straight away

If we need more information, we’ll let you, your doctor or your pharmacist know exactly what is missing. If we don’t approve your application, we’ll give you the reasons why, and you may ask us to review our decision.

Step 4: You’ll get your medicine access card

If we approve your application for our Chronic Disease Benefit, we’ll give you a medicine access card. This card records the medical condition for which we’ve approved treatment.

Step 5: We’ll give you treatment guidelines

If you’ve applied for one of the 25 Prescribed Minimum Benefit chronic conditions, we’ve compiled treatment guidelines so that you’ll have access to appropriate treatment for your condition. You’ll receive details of these treatment guidelines with your letter from Chronic Medicine Management (CMM). This means if your doctor prescribes a new medicine for the condition, you may already be approved for it and can go straight to your pharmacy with your new script to collect your medicine.

Got more other questions? Click here

Formularies: what you should know

A formulary is an approved list of medicine for each of the chronic conditions covered by the Scheme. If a formulary applies to the Chronic Disease Benefit on your option, we only cover the medicine that is listed on the formulary. The Medicine Price List (MPL) also applies to medicines in a formulary.